Your Questions Answered

Support for Your Curated Space

Find quick answers about orders, shipping, returns, and how to care for your ASLEY DECOR pieces.

DELIVERY & PACKAGING

Thoughtful Shipping, Sustainable Protection

We ensure your sculptural accents arrive safely and responsibly.

Shipping Speeds

Plastic-Free Packaging

Track Your Order

Most orders ship within 2-3 business days. Expedited options are available at checkout.

Every piece is carefully packed in recyclable, compostable materials for safe, eco-conscious delivery.

Once shipped, you'll receive a tracking number to follow your package's journey to your home.

HASSLE-FREE RETURNS

Simple Returns, Reassuring Process

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Initiate Your Return

Secure Your Item

Receive Your Refund

Contact us within 30 days of delivery to start your return. Non-custom items only.

Repackage the item securely in its original protective materials to prevent damage during transit.

Once received and inspected, your refund will be processed within 5-7 business days to your original payment method.

Still Have Questions?

Our dedicated support team is here to help with any inquiries about your order or products.